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Multinational crews – working in fusion

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Cultural Awareness 2London, U.K. – 10th December 2014 – Videotel™, a KVH company, has developed a new programme aimed at teaching crew aboard a vessel how to work together as a cohesive unit regardless of nationality differences.

Ships’ crews today invariably include seafarers serving onboard from many different nationalities and while this mix of cultures can bring great benefits, it can also have the potential to create misunderstandings and possible disharmony due to a lack of awareness of differing cultural values.

Called Working with Multinational Crews…It’s a Cultural Thing!, the Videotel™ programme features seafarers from eight different nationalities who ‘role play’ a range of typical onboard scenarios. The programme includes an accompanying workbook.

Language issues are addressed where basic unfamiliarity can lead to confusion and even dangerous misunderstandings, putting crew safety at risk. This is often further complicated by people, in some cultures, not always saying what they mean.

The programme also covers the importance of understanding that body language, gestures, hand signals, and postures can mean entirely different things to people from diverse cultures. The various ‘role plays’ examine the assumptions we make about others based on our own upbringing and values.

The workbook contains further information about the topics covered in the programme with notes on how best to run the training session.

Working with Multinational Crews…It’s a Cultural Thing! is available through VOD (Videotel™ On Demand), VOD Online, DVD and e-Learning CBT, with an accompanying workbook.

About Videotel™
Videotel™ (www.videotel.com), the market-leading provider of training films, computer-based training, and maritime e-Learning courses, is part of KVH Industries, Inc., a premier manufacturer of solutions that provide global high-speed Internet, television, and voice services via satellite to mobile users at sea, on land, and in the air. KVH is also a global news, music, and entertainment content provider to many industries including maritime, retail, and leisure.


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