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WaterFront expands global ship agency network

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06 April, 2017 – Global ship agency company WaterFront Maritime Services (WaterFront), has expanded by adding five new network partners across North and South America as well as the United Kingdom. The move provides the ship agency company with a further 57 offices and access to more than 400 staff, in addition to WaterFront’s proprietary network of 299 offices in the Middle East, Africa, Indian Subcontinent and Asia.

Effective from April 1st, 2017, the WaterFront ship agency service network – established by joint shareholding companies Sharaf Shipping Agency and Ben Line Agencies – now includes Alpemar Shipping Agency (Alpemar) in Argentina, Unimar Agenciamentos Marítimos Ltda. (Unimar) in Brazil, Naves Ship Agency Services (Naves) in Colombia, Biehl & Co across the US Gulf and east coast USA, as well as Casper Port Agency (Casper) for all of the United Kingdom.

Each company included as a WaterFront network partner is a leading ship agency services provider in its home country, has proven expertise in handling dry and wet bulk cargoes, access to real-time port and commodity data, and a demonstrable commitment to the highest levels of corporate compliance, ethics and service standards.

Terry Gidlow, Chief Executive Officer, WaterFront Maritime Services, commented: “We’ve selected and rigorously vetted the very best agency companies with proven expertise in specific commodities in the dry and liquid bulk sectors around the world to create a specialist global network. This is a significant development for WaterFront, and for the ship agency sector – which has traditionally seen expansion through acquisition, rather than mutually-beneficial partnership arrangements.”

“In selecting our network partners, we have stringently assessed the ability of each agency to provide real-time data from their local ports, and a commitment to compliance. I am delighted to welcome our new network partners, which perfectly complement our existing proprietary network and business ethos, and share our approach to adding value for customers by developing informed, customised solutions in individual ports and across the supply chain to meet the exact needs of each client.”

l to r: Terry Gidlow (CEO), Duncan Ramsay (Chairman), Sharafuddin Sharaf (Founding shareholder) Waterfront Maritime Services

WaterFront operates as a wholly independent corporate and commercial entity, and focuses on port and husbandry services for vessels transporting coal, grains, iron ore, minor bulks as well as crude oil, clean and dirty products, chemicals and gas.

Duncan Ramsay, Chairman of WaterFront and Managing Director Ben Line Agencies, commented: “In each of our network partners, we have found the same commitment to service excellence, proven commodity expertise, a rich history and similar business values that enables us to benefit from the critical local expertise of each agency. For the most part, we are family businesses that have built our respective reputations on our commitment to our customers, and to providing the highest quality services. We look forward to working with other like-minded businesses to provide solutions for our clients that are sustainable long into the future.”

Waterfront acts as a global service provider by utilising its tailor-made IT system which enables its team of ship agency and commodity experts to quickly and accurately process, aggregate, then sanitise comprehensive sets of real-time port and commodity data to find specific, actionable solutions for managing specific dry or wet trade routes. As WaterFront network partners, Alpemar, Unimar, Naves, Biehl & Co and Casper will enable WaterFront to provide customers with complete end-to-end services and bespoke intelligence-led supply chain solutions globally.

WaterFront is headquartered in Dubai with commercial offices in Singapore and Miami as well as operational hubs in Jakarta and the United Arab Emirates. For more information about the organisation, visit www.waterfront-ms.com or call +971 (0)45520404. 

WaterFront Maritime Services

WaterFront Maritime Services is a full service global ship agency business specialising in the efficient and reliable shipping of dry and liquid cargoes worldwide, utilising its proprietary network of local offices and network of stringently vetted network partners across hundreds of ports spanning every continent.

WaterFront was founded by Sharaf Shipping Agency and Ben Line Agencies, two leading regional agency companies with unparalleled regional expertise, presence and pedigree in the provision of high quality agency services and market expertise. The combined 299 proprietary offices are supported by a network of stringently assessed, carefully selected and continuously monitored network partners that specialise in the provision of local services for dry and liquid cargoes.


Ben Line Agencies

Ben Line Agencies (BLA) is the maritime services partner of choice in Asia. Through an extensive network of offices covering the region, BLA provide first class marine agency and logistics services to many of the best-known names in the maritime sector. With over 150 years of experience in the shipping industry in Asia, BLA has established an extensive network of over 122 offices across 16 countries and has built a solid reputation based on integrity, consistency and competence.


Sharaf Shipping Agency

Sharaf Shipping Agency, established in 1976, is one of the leading marine services providers offering ship agency services, ship supply services, cruise & Naval services, chartering & broking, freight forwarding, logistics & warehousing, anti-piracy security services & P & I correspondents. Sharaf Shipping Agency has 177 offices in 32 countries across the Middle East, Africa and Indian Subcontinent region.

40 years of experience has put Sharaf Shipping Agency in a position to pioneer award winning, reliable and transparent maritime services in the shipping, marine and logistics arenas.


The new WaterFront network partners, effective from 1st April 2017, are:

Argentina: Alpemar Shipping Agency

An independent ship agency company established in 1987, with five branch offices across Argentina’s key maritime ports, and more than 50 dedicated and experienced personnel.


Brazil: Unimar Agenciamentos Marítimos Ltda.  

An independent and privately-owned ship agency company established in 2005, with 18 offices across Brazil and more than 120 highly experienced port agents and support staff throughout the country.


Colombia: Naves Ship Agency Services

Part of the shipping, logistics and maritime services provider Naves Group, Naves Ship Agency Services, is one of the leading agents in the country. Naves Ship Agency has been in business since 1986, and currently employs more than 175 staff over 10 offices.


United States Gulf & East Coast: Biehl & Co

Established in 1905, Biehl & Co is one of North America’s leading ship agency service providers. More than 100 personnel across 16 major dry and wet cargo ports service some 3000 merchant ships per year, and provide the full range of agency and husbandry services.


United Kingdom: Casper Port Agency

Casper Port Agency is part of the UK-based Casper Shipping group of companies. With origins dating back to 1872, Casper Shipping has provided professional port agency, customs and forwarding services for 145 years, specialising in wet and dry bulk commodity shipping.


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