During its 2017 Annual Meeting, held in Dubai from 15th to 18th October, FONASBA announced that with the accreditation of APAMA, the Federation’s member in Algeria, the global reach of its Quality Standard now extends to 30 of its 58 member countries.
FONASBA’s Quality Standard is the only quality label designed specifically to meet and accommodate the needs, obligations and liabilities of the ship agency and ship broking sectors. Introduced in 2007, the Standard is now in place in the following countries: Algeria, Argentina, Australia, Belgium, Brazil, Croatia, Cyprus, Denmark, Dubai, Finland, France, Great Britain, Greece, Hungary, Israel, Italy, Japan, Kenya, Malta, Mexico, Morocco, the Netherlands, Peru, Portugal, Slovenia, Spain, Sweden, Tunisia, Uruguay and the USA. At present 463 association member companies in those countries are covered by the Standard, which is also supported by ship owner organisations BIMCO, INTERCARGO and INTERTANKO.
The Mediterranean and Middle East is one of the areas specifically targeted for expansion of the Standard and a number of other FONASBA members in the region are looking to introduce it in the very near future. Elsewhere two other member associations are also in the final stages of making a formal application for accreditation. Welcoming APAMA to the Standard, President John A. Foord FICS said its continued expansion across the Federation shows that FONASBA associations and their member companies are fully committed to the provision of a quality service to their principals. By adopting the Standard they are prepared to back up that commitment by ensuring their companies were well-founded and operate to the highest levels of professional service provided by well-trained and experienced staff. In an industry where entry standards are low, if they exist at all, using a FONASBA Quality Standard approved agent gives principals the assurance they need that their requirements will be attended to promptly, effectively and with the utmost care and attention.
Information on the Quality Standard, and the countries and companies covered by it, is available from the FONASBA website at: www.fonasba.com/fonasba-initiatives/fonasbaquality-standard