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Learning from incidents the “HOT” way

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Preventing incidents takes a learning organization with an effective incident investigation process that delivers meaningful outcomes.

This process must be able to explain how and why processes in the safety management system succeed or fail. When this is clear, systemic measures for improvement can be identified. DNV GL’s “HOT” approach highlights the interdependencies between human (H), organizational (O) and technological (T) factors for paving the way towards effective risk control.
Read in “A ‘HOT’ Approach to Incident Investigation” how DNV GL helped Carnival Corporation & plc optimize its incident investigation process

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