GAC Sri Lanka’s liner arm, McLarens Shipping wins Best Shipping Agent, Customer Service award for its high service standards for Wan Hai Lines in the Intra-Asia sector.
Sri Lanka, 30 March 2015 –GAC Sri Lanka’s liner arm, McLarens Shipping has been named “Best Shipping Agent, Customer Service” in the 21st annual Institute of Chartered Shipbrokers (UK) national awards. The accolade was presented in recognition of its high standards of service for Wan Hai Lines in the Intra-Asia sector.
Mahesh Kurukulasuriya, Managing Director of GAC Sri Lanka, says strong local knowledge, excellent relationships with the authorities, and GAC’s own fleet of launches enables the company to provide efficient, timely and round-the-clock services to our customers.
“That’s what has earned the trust of our customers, including Wan Hai Lines, with whom we have been working for 18 years, ” he adds. “They know they can rely on us to put them first. We understand their needs and ensure these are met without delay.”
Dicky Chang, Chief Representative for the Indian Sub-Continent of Wan Hai Lines, says: “We congratulate GAC on winning this award. Being long-time partners, they know what our expectations are and never fail to deliver quality services and a high level of commitment. This award serves as a form of recognition for their contribution.”
The awards are presented every year by the Institute of Chartered Shipbrokers after an independent survey of 169 customers, as well as interviews of key personnel and presentations to assess the nominees’ quality.
About GAC Group
GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals.
Established since 1956, GAC employs over 10, 000 people in more than 300 offices worldwide.
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