Victoria BC – Helm Operations today announces they support multiple languages within their dispatch and billing software, Helm Dispatch ManagerTM. The move comes after a sharp increase in demand from Central and South American nations. The language offering will begin with Latin American Spanish and Brazilian Portuguese with other European languages to follow.
Helm Dispatch ManagerTM is the harbor towage planning and invoicing product of Helm Operations, a company whose mission is to make record keeping and recording easier for managers and crews alike. Helm is used by more than 1, 000 vessels around the world.
Ron deBruyne, CEO and Founder of Helm Operations said today; “We’re excited to be able to deliver functionality in Spanish and Portuguese. It represents the kind of service we deliver here, language barriers should not be a barrier to effective operations.” deBruyne continues “With a relatively small workforce it is a big decision, one that represents a change in our operations too.” Helm Operations will provide the same level of support including twenty-four hour help desk in these two additional languages.
About Helm Operations:
Some of the largest and most respected workboat companies in the world, such as SVITZER, Blessey Marine Services, Florida Marine Transporters, and McAllister Towing and Transportation, trust their fleet management to Helm Marine Operations™ software. Developed specifically for the harbor towage, tug & barge, and offshore support vessel industries, Helm increases operational efficiency, creates better processes and improves accountability across your workboat company.
Helm Operations is a subsidiary of ClassNK (www.classnk.or.jp), one of the world’s leading classification societies, dedicated to supporting the growth and development of the maritime industry, and ensuring the safety of ships, their crews, and the marine environment.