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Home ShipmanagementClassification Societies How is DNV’s technical service centre in Singapore supporting customers 24/7?

How is DNV’s technical service centre in Singapore supporting customers 24/7?

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Sanjiv Mishra, Head of Section, DATE® Centre Asia, DNV

Handling about 450 inquiries from ship operators and conducting 225 remote surveys each month, the team gained an extensive experience in its ten years of operation.   

DATE experts support DNV customers with repair evaluations, rule interpretations, questions on survey requirements, and clarify PSC findings for a prompt closure. They are also authorized to issue class and statutory certificates, and to conduct remote surveys. The average customer feedback rate of 4.8 out of 5 shows a high customer satisfaction. 

Read our interview with Sanjiv Mishra, Head of Section, DATE® Centre Asia to learn more about DNV’s successful service.   

Best regards,
DNV

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