Top Ten Most Read
Q3 2023
01. A Blueprint for the Energy Transition
Achieving net zero will require driving an energy transition with unprecedented speed. That transition promises to have far-reaching implications.
02. How Generative AI Is Already Transforming Customer Service
Generative AI has been shown to boost customer service productivity. Now companies must decide how and where to deploy it to derive the greatest value
A first-of-its-kind scientific experiment finds that people mistrust generative AI in areas where it can contribute massive value and trust it too much where the technology isn’t competent.
04. How CIOs Can Create Value with Generative AI
Big tech companies have long deployed their innovations internally first. Others should follow suit to seize on GenAI’s potential.
05. How Generative AI Will Transform HR
HR is stepping into a future of more powerful core capabilities and stronger strategic leadership—and GenAI is central to this change.
06. A CEO’s First 1,000 Days Begins with the First 100
The initial 100 days are a time for boldness and clarity—a time when CEOs can express the purest form of their vision for the company.
07. Generative AI in the Finance Function of the Future
Now is the time for CFOs to learn about the most impactful applications of generative AI and prepare to capitalize on emerging capabilities.
08. An Innovation Culture That Gets Results
When interest rates rise, innovation budgets often fall. Yet preserving cash and fostering innovation are not mutually exclusive strategies. On the contrary, companies should embrace innovation even in challenging times.
09. What Does AI Mean for All of Us?
Tools like generative AI could work wonders for individuals, businesses, and society. But that bright future depends on our ability to develop AI responsibly now.
10. Building the Supply Chain of the Future
