Global ocean carrier Evergreen Line has been awarded Best Ocean Carrier—Transpacific by Cargonews Asia in the 27st Annual Asian Freight & Supply Chain Awards (AFSCA) sponsored by the publication. The award was presented on 9 May, 2013 at a ceremony taking place at Conrad Beijing. Evergreen Line emerged as top choice out of 11 container carriers entered in the competition.
The criteria for the award are maintenance of schedule integrity, effective and easy to use IT systems backed by efficient and professional customer service systems, and comprehensive ports of call on the specific trade.
Evergreen Line operates 14 transpacific services, offering comprehensive port coverage in Asia and North America. The carrier has been recognized for excellence in many competitions, most recently for its top rankings in “overall performance” and “consultation on schedule changes” categories of CI’s Asian Shipper Sentiment Survey published this February.
The AFSCA awards are designed to honor the respective winning organizations for demonstrating leadership as well as consistency in service quality, innovation, customer relationship management and reliability. The accolade is particularly significant because it signifies a vote of confidence in the carrier’s efforts to provide shippers with quality service.