LONDON, 19 May, 2026 ─ Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, today announced the appointment of Helen Haggie as UK Chief Claims Officer, Marsh Risk, effective 20 July, 2026. Ms. Haggie is based in London and will report to Tom Davies, Head of UK Placement, Marsh Risk and Rob Powell, Global Chief Claims Officer, Marsh Risk.
As UK Chief Claims Officer, Ms. Haggie will have overall responsibility for delivering service excellence to Marsh Risk’s UK clients throughout the claims process. She will also harness Marsh’s wealth of claims experience and data to support clients in making more sophisticated and better-informed risk management and risk transfer decisions.
Ms. Haggie joined Marsh in 2013 and currently leads Marsh Risk’s FINPRO UK Management Liability team, where she has overall responsibility for the placement of executive lines insurance into the London insurance market on behalf of Marsh’s clients based in the UK and around the world. She has previously led Marsh Risk’s Financial Lines Claims and Complex Claims & Disputes teams where she supported clients across business lines and around the world to resolve their complex and high-value claims. Before joining Marsh, Ms. Haggie spent eight years in private practice at law firm Herbert Smith Freehills, where she specialised in insurance and reinsurance disputes.
Commenting on Ms. Haggie’s appointment, Mr. Davies said: “Helen’s deep claims and London market experience across product lines, together with her background in insurance dispute resolution, means she is exceptionally well placed to deliver our UK claims offering with a focus on client experience and outcomes. She will also accelerate existing strategies to ensure our clients have the full benefit of Marsh’s claims experience and knowledge to inform their placement decisions.”
Ms. Haggie added: “The prompt and equitable resolution of claims is the standard by which the insurance industry is rightly judged. I look forward to working with our teams and the London market to ensure clients receive a seamless, trusted claims experience. I am also excited to continue finding innovative ways of bringing the benefit of Marsh’s combined claims experience and unrivalled data set to our clients to enable better informed risk management and risk transfer decisions.”
